Website Migration

A: When your current web hosting provider can no longer satisfy the necessities of your site, or if you go through continual downtime, or if you are forced to wait for hours for the client service team to get back to you, it may be a good idea to swap your web hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your future provider. At iMatrix ICT Group, we are aware that this can often be hard & time–consuming. For this reason, we will accomplish all that for you for free!Our highly skilled technical staff will transfer your site content from your current web hosting provider to us. Our techs have got lots of experience migrating web sites and are able to take care of anything – from a traditional WordPress–based blog or Joomla^™–based web site, to an extremely complex, custom–made app.

A: We try to implement all web site migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for web site migrations. There are several things that you have to consider – the actual size of your site and the workload of our website migration staff, etc. We constantly strive to implement each migration within 48 hours. With smaller–sized web sites, our team usually manages to finish in under 24 hours.

A: We will need the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).

A: Client privacy is one of our prime concerns – for this reason, both our payment transaction page and our CP login page are protected with enterprise–class Secure Sockets Layer certificates. We use security measures, which include, but are not limited to: physical, digital and administrative procedures to protect the data that we obtain on the web. And we have a very detailed and rigorous Privacy Policy, which specifies the types of information that we collect.

A: Your web site will work exactly like it did before with your former web hosting provider. After we have finished the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If everything is working correctly, all you will have to do is update the NS resource records for your domain name. Your website will be transferred to us without any downtime whatsoever.

A: While we transfer your content, your hosting provider will not be aware of the transfer at all. We will not get in touch with them in any way.

A: We support all Linux–driven web hosting platforms. Basically, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.