Help and support Channels

  • Video Tutorials

  • Video Lessons

  • You can quickly understand how to use our iMatrix ICT Group Control Panel by making use of our illustrative video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center includes a long lineup of Frequently Answered Questions that go over all the sections of our Website Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our client support on–line 24/7 to respond to your tech requests. Expect a solution in max one hour after you have handed in your ticket.

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Types of Help

  • Shared Hosting Support

  • Cloud Hosting Support

  • If you need help managing your Linux cloud hosting account, or need more resources for your sites, just simply let us know and we’ll give you the proper response.

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  • VPS Hosting Support

  • VPS Hosting Help

  • Seeking guidance taking control of the SolusVM administration panel? Your VPS is having problems? Just let us know, we will be happy to help.

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  • Dedicated Hosting Support

  • Dedicated Web Hosting Help

  • We’ll be working night and day to help you out with any given server administration process or to help you switch the present set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and simple to use. However, if, at any moment, you require assistance, you can count on our 24/7 technical support service.
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