A 99.9% Server Uptime
Our cloud hosting system is based on a dependable, enterprise–class hardware configuration and a heavily customized version of Linux. That’s why, regardless of what your web site is, or how many visitors you’ve got, or even if there’s a DDoS attack, our servers will stay up and running and your websites will remain online.
All Linux cloud hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to offer a top–quality hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a supersonic connection speed with the rest of the world.
And thanks to this, irrespective of which datacenter facilities you opt for: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to decrease all possible risks with our cloud hosting plans and irrespective of the fact that we provide outstanding client support, sometimes the customer is just not happy with what we have to offer. Or he wants to switch to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not pleased, we will give you a refund.
24/7 Technical Support
If you own a hosting company, your technical support engineers are of fundamental importance. This is the reason why we have mindfully chosen a highly qualified group of support engineers, each with many years of expertise behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All tickets are responded to in less than one hour and our average ticket response time is under 20 minutes!