Live Chat Support in Cloud Hosting
In addition to the telephone and ticket support, we provide live chat support as well. You can get in touch with us every day, including holidays and weekends, and we can give you more info about the Linux cloud hosting that we provide in case you are not a customer yet, or about common and billing questions in case you already have a user profile. Though for entirely technical matters you'll need to open a ticket to the tech assistance team, since such matters need additional time to be dealt with, you may still contact us on our live chat for some tech details. For example, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot various issues, saving you time and effort. Even when our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, which means that if you have any questions regarding our Linux semi-dedicated hosting, you'll be able to speak with our customer care team at any moment regardless if you have already purchased an account or not. In general, the chat service is intended for pre-sales, billing and basic questions and difficulties, but we will assist you with quite a few technical questions as well. We will help you choose the optimal package for your websites in case you do not have an account yet, we can reply any billing questions or issues you could have or we can help you with installing your new e-mail address on your computer or smartphone - all of this will be done promptly because our live chat service is online all the time, every day. Any time you require help, you'll be able to chat with an agent and save a long time.