Extensive Online Documentation in Cloud Hosting
If you’ve bought your very first cloud hosting account through our company or have moved your site over to us, you’ll get familiar with our platform and our created-developed Hepsia hosting Control Panel very quickly as we have compiled an exhaustive web-based knowledge base where you can find all the info that you’ll ever need – both general info with regards to the hosting service as a whole and more specific info about the separate functions that you can make use of and the complications that you could chance upon. The articles themselves are available in two locations. The whole article list is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each Control Panel section as well. You can find out how to do basically everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles feature comprehensive guidelines, so you will never get lost due to an ambiguous text. Certainly, if you stumble upon a more specific obstacle and you can’t find a solution in our knowledge base, you can contact our tech support staff members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come with a comprehensive article archive where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We have created it based on the feedback that we have received from our customers over the years and, as a result, our articles touch on particular problems that you may run into and offer the best way to resolve them, for instance getting a 500 Internal Server Error message or being unable to send emails from your computer even though you have the right outgoing mail server settings. The articles are available in every section of the Control Panel and you can check them whenever you wish. They can help you deepen your knowledge not only about our platform, but also about the hosting sphere as a whole, as they feature thorough guidelines and general info such as what cron jobs or file permissions are.